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How to Change Website Companies, What You Need to Know
Melody Jaimon • August 30, 2020
How to Change Website Companies, What You Need to Know
Does your website design company provide poor customer service or has provided a poor web design that is hurting your conversions and sales?
This has been a common theme and conversation I have been having with businesses. With some real shockers such as web companies turning off the website to be indexed with Google because the client didn't take a SEO package, inexperienced web designers, companies making a quick buck by totally outsourcing the work or web designers that know nothing about Google marketing and website best practices. If this sounds like your experience read on to find out how easy it is to change web design companies.
At Love My Online Marketing we switch businesses to us without risking everything they have built online to date as well as switching if we are rebuilding a website completely.
So what does a business need to do?
Research a new website design company
Find a website company that is experienced and been around for a while. Read Google reviews. Check out as much of the existing work they have done as possible, not just one or two token websites they have added to there own website. Request a web portfolio, look through make sure you like the designs and the designs are unique and not all looking the same as if on a template.
Start contacting, see how responsive they are.
Request all of the usernames and passwords that your current web person has on file.
It is your right to have this information and under no circumstances should your developer refuse to provide you with your own access details.
✓ Website hosting
✓ Domain registration
✓ Admin access to the Website CMS (such as WordPress, Joomla, Drupal, or various other website editors you may use)
✓ Google Account(s) (If the set up Google My Business - you should request to be the owner)
What if you cannot get access?
If you current website company are being difficult in giving access this could mean they have you on their personal web hosting or used their own private account to register your domains. In this case Love My Online Marketing will jump into what access is available - even if it is just the admin details for your website and can take a backup file and move this to new hosting.
What is usually involved in moving?
Hosting is where your files are stored, either website files or emails or both. We will simply go in and zip up these files and move them to your new hosting. Once this is done we access the domain and change the records on the domain to point to your new hosting. Then your website and email is using your new hosting environment.
If your emails are being stored on your server, which by the way is best practice then you will just have to change the records and put in the new host. Very easy to do. You don't loose any emails and now your emails are running through your new hosting instead of the old.
What happens next?
New design or a bit of a redesign, content overhaul, all to make sure your website is converting as it should with Google. Then the website needs to be optimised in the back-end for Google before moving onto any other marketing.
If you are wanting more information and looking for an experienced website company, Get In Touch here.
Love My Online Marketing has 10+ Years of working alongside businesses and helping them grow. Discuss your options for online success from website Design and Development through to Google Marketing.
Do you want more traffic and business leads?
Love My Online Marketing is determined to make a business grow. Our only question is, will it be yours?
