Crown Street, Wollongong, 2500

Troubleshooting Video Widget

Melody Jaimon • Jan 18, 2023

  • My video isn't playing.

    The video is simply embedded on the site by the Video widget. If the video does not play, it is possible that it has been removed or that its share settings prevent it from being played. Check that the video's sharing settings are correct.

  • My video is not uploading

    Normally, this is a caching issue. But it is highly recommended to check that the video is not more than 200MB. You can only upload up to 100 vides to your site.

  • The incorrect thumbnail is displayed.

    The thumbnail image is taken from the settings on YouTube, Vimeo, or DailyMotion. To see if the problem persists, use the embed code provided by the video host and insert it into the HTML widget.

  • How do I select a streaming quality?

    The streaming quality is determined by the limits set by YouTube, Vimeo, or DailyMotion. Using the settings icon, the user can adjust the quality as desired.

  • The video loads too slowly.

    The viewer's connection speed determines the video load speed.

  • Why isn't my video playing automatically on the live published site?

    The autoplay feature is only available when the audio is muted. This is due to browser limitations and is not unique to Website Builder sites. Refer to Chrome's documentation about autoplay (Firefox and Safari have similar restrictions as well).


    To mute the audio and enable autoplay, open the Content and Design menu by clicking the video. Click Customise Video on the Design tab, then enable the Mute Video and Autoplay Video toggle.

See How Our Agency Can Drive Massive Amounts of Traffic to Your Website

Website Design - designed for your audience and to be found on Google Searches
SEO - unlock relevant and increased SEO traffic. 

Paid Media - effective paid strategies with a clear ROI.

Get Started

Love My Online Marketing has 10+ Years of working alongside businesses and helping them grow. Discuss your options for online success from website Design and Development through to Google Marketing. Book a Free 20min Discovery Call.

Book A Discovery Call

Do you want more traffic and business leads?

Love My Online Marketing is determined to make a business grow. Our only question is, will it be yours?

Let's Chat
Blue Facebook logo

How to Give Facebook Page Access

By Melody Jaimon • 07 May, 2024
This article will provide you with clear instructions on how to give access to a Facebook page without sharing your password by adding an admin.
Google My Business zoomed in by magnifying glass

How To Add An Agency To Google My Business

By Melody Jaimon • 28 Mar, 2024
Learn how to add a digital marketing agency to Google My Business in this quick step-by-step guide with photos.
logo of Meta and a person looking at the phone

How To Add An Agency To Meta Ads Manager

By Melody Jaimon • 27 Mar, 2024
Discover the secrets of adding a digital marketing agency to Facebook Ads Manager with this comprehensive step-by-step guide, featuring helpful photos to guide you along the way. Say goodbye to confusion and hello to success with this must-read tutorial.
smartphone apps with notifications

The Best Times to Post on Social Media: A Guide for SMBs

By Melody Jaimon • 18 Mar, 2024
Find out the best times to post on popular social media channels so that you can reach more of your audience. Among those covered are Facebook and Instagram.
A person is holding a cell phone in their hand showing the Facebook Messenger and Instagram icons

How To Add or Update Your Facebook and Instagram Auto Reply

By Melody Jaimon • 13 Feb, 2024
This article explains why and how to set up auto-replies on Facebook Messenger and Instagram.
man typing on a keyboard

11 Best Animation Techniques for a Successful Web Design

By Melody Jaimon • 08 Feb, 2024
Animation not only adds visual appeal but it also enhances user experience and engagement. Read this blog to find out how animation contributes to the success of a web design.
woman typing on a keyboard

SEO and Web Design: How To Build a High-Ranking Website

By Melody Jaimon • 06 Feb, 2024
Enhance your online presence effortlessly with a perfect mix of SEO and web design techniques. Read here to explore practical tips to boost visibility and climb the search engine rankings.
a man clicking on domain on an augmented reality UI

How To Manage Your Delegated Domain Access

By Melody Jaimon • 01 Feb, 2024
Have you been given access to your domain by your agency? Learn how to manage your domain access in this blog post.
man working on a laptop

Google Business Profiles Update: Changes to Website Creation

By Melody Jaimon • 15 Jan, 2024
Learn the latest Google Business Profile updates affecting website creation - essential insights for online business owners.
modern web designing

The Impact of Microinteractions in Modern Web Design

By Melody Jaimon • 22 Dec, 2023
Microinteractions are subtle yet powerful in enhancing user experience. Learn their role in modern web design to elevate your online presence and boost customer engagement.
More Posts
Share by: