About Payment Options

How can I receive monetary payments?

When you buy something in a retail store, the payment is straightforward: you hand over cash or your credit card to the seller, who charges you on the spot.

What about online stores? When considering opening such a shop, you may be wondering, "How will I get my money?" "It's also simple," we say.

You can operate a powerful online store that is built directly into your site pages, and we provide a variety of payment options ranging from wire transfers to credit cards. This article will explain how everything works and what you need to do to get paid.

How do people purchase products?

Let's divide the purchase procedure into many steps:

1. Russ peruses your catalogue, adds goods to his shopping bag, and proceeds to the checkout page (opens his bag and clicks the Checkout button).
2. He provides a shipment address and selects a delivery method (if the products are to be sent).
3. Russ selects a mode of payment and provides his billing address.
4. He delivers the order.

Step #4 can be divided into additional steps and varies depending on the payment method selected. We'll break it down later, but for now, let's focus on general information about payment methods.

What is a method of payment?

So you've received your initial order. You are considering its specifics on the Sales page of your control panel. And now The Question arises: "Where did the money go?" First, you should be aware that Website Builder does not keep or transfer your money. Website Builder acts as an intermediary in processing payments: it stores your customers' order data and offers you tools to organize payments and manage orders. Payment methods are the means through which clients pay for your items. In general, every online store supports both online and offline payment options.

• Online payment. When the customer verifies an online payment, the money is sent to you (to your payment account) instantly. See Online Payments for more information.
• Offline payment. Implies that the money is transferred later because the customer is required to arrange the transfer offline; for instance, going to a nearby bank to transfer the money (that would be the bank/wire transfer payment method), calling the customer to agree on the payment ("Phone order" payment method), or customer giving the cash to the courier, etc. For further information, please visit Offline Payments.
  

FAQs

Where can I receive my payment when a purchase is made? How do I withdraw my cash?

Your account has nothing to do with your customers' money: Website Builder does not collect, hold, or process any of your money. Instead, Website Builder integrates with a number of payment gateways, which process payments from your buyers to you. As a result, Website Builder acts as a transmitter in your transactions: it collects your customers' information, saves it so you can see your customers and sales later, and sends it to special payment systems - third-party payment gateways/processors that specialise in processing credit cards and provide the security level required for storing and manipulating such sensitive data. The withdrawal process from that system will be determined by the payment solution you select, so you will need to contact your payment gateway (for example, PayPal) to have your money transferred to your bank if it is not set up to do so automatically.

Set up the payment methods you want your customers to use in your storefront. For more information about how to set up payment options in your store and how to process payments, please refer to the explanation above.

Is it possible to rename a payment method?

Yes, you can alter the names of all payment methods in your store. How to do it:

• Open your Store, System Settings → Payment.
• Click the name of the payment method you would want to modify.
• Enter the new name and then click the Apply button.
• Save the modifications.

I require a payment method that is not listed. Can I add a new method?

If you want to add an offline payment method that isn't in your control panel, you can use one of the "Offline basic" methods that are already there. Just rename it and add instructions for customers if you need to. Here's how to do it: Setting up an offline payment option in your store .

What if my desired payment gateway is not supported?

Here are the options:

• You can set up Authorize.Net SIM emulation in the store if the gateway supports it; here's how: Use Authorize Net as your Store Payment Provider,  If you are unsure whether the gateway can emulate Authorize.Net, please consult the gateway documentation or directly ask the gateway company.
• You have the option of creating a custom integration on your server, which will emulate the Authorize.Net SIM and act as a bridge between Website Builder and the gateway.
• Consider hiring a professional programmer to create a custom payment gateway integration for your business.
• If neither option is suitable, you can still select one of the supported gateways.

Can I add notes or instructions to payment methods?

Yes, you can.  Any payment method can have a second line note and full instructions.

Second-line note

Instruction

After a customer selects a necessary payment option, instructions are displayed. You can use HTML tags in your payment instructions. Instructions should also have titles. If an instruction lacks a title, the customer will not see it.

On the Payment page, click the Instruction for customer link to add a customer instruction.

Instruction in e-mail notifications

If you want to include instructions in email notifications, you should use the %paymentInstructions% mail tag. This mail tag will be replaced with the corresponding payment instruction when an order notification is sent. Therefore, if a customer uses the Wire Transfer option, he or she will receive the relevant instructions. If he or she chooses any other method, they will receive another instructions in the notification. 

Because the payment instruction is in HTML format but the e-mail notifications are in plain-text, all HTML tags are removed before inserting the instruction into e-mail.

I wish to collect credit card information from clients on my site, without redirecting them to a payment gateway. Is it possible?